Privacy & Policy

Last modified: November 15, 2024

Introduction

This personal data protection policy (the “Policy”) has been created to help you understand the practices and conditions in which Parker collects, uses and stores your personal data (the “Data”).

In this document, you will find the various Data that we may collect and process or that you may provide to us when you access the https://parkerticketing.com/ website (the “Website”).

1. What Data does Parker collect?

Depending on the nature and purpose of your interaction with Parker (subscribing to Newsletters, completing contact forms), we may collect the following Data:

  • Name
  • Business name
  • Email
  • Website
  • Phone number

This personal data protection policy (the “Policy”) has been created to help you understand the practices and conditions in which Parker collects, uses and stores your personal data (the “Data”).

In this document, you will find the various Data that we may collect and process or that you may provide to us when you access the https://parkerticketing.com/ website (the “Website”).

2. How is your Data collected?

Data can be collected in several ways on the Website.

We may collect your Data when you use the various contact forms on the Website and/or communicate with us by email or phone.

Parker also indirectly collects your Data through cookies.

3. Why is your Data collected?

We collect and use your Data to:

  • Enable us to contact you and/or put you in contact with our partners,
  • Offer you the Newsletters, products, and services you have requested,
  • Notify you of changes to our Website and our range of services.
  • Provide technical support in response to service requests.

We also use cookies and tracers for:

  • Analyzing traffic on the Websites.

4. Who processes your Data?

Your Data is processed by Parker employees tasked with:

  • Managing the Websites
  • Managing partnerships
  • Managing content
  • Legal tasks

Your Data may also, within the scope of our business and for external processing needs, be provided to subcontractors, service providers and other third parties, particularly for managing our email campaigns (Newsletters) sent out through our service intermediary. The latter are bound by contractual obligations to maintain the confidentiality of the Data and to use it solely for the purposes for which we provide them.

Lastly, we may also disclose your Data:

  • To comply with legal mandates, laws and legal procedures, including governmental and regulatory requests,
  • If we deem that disclosure is required or appropriate within the scope of protecting the rights, ownership or security of Parker, our clients and other stakeholders. This disclosure includes exchanging information with other companies and organizations for the purpose of protecting against fraud and counterfeiting.

5. How long is your Data stored for?

Parker only stores your Data for the period necessary for the purposes explained in Section 3. This storage period varies according to the Data in question, as it may be affected by the nature and purpose of the collection.

When you subscribe to our Newsletters, we store your email address until you unsubscribe.

Data collected using cookies will be stored for up to 12 months.

6. How is your Data protected?

Your Data is stored on secure servers protected by firewalls and antivirus software. We take technical and organizational measures to protect the security and confidentiality of your Data against any accidental loss and any unauthorized access, use, modification or disclosure.

7. What are your rights?

You can choose how the Data you provide is used:

  • You can browse the Website without providing Data.

  • You can decide to no longer receive the newsletter.

    Simply unsubscribe using the link in the email.

  • You can decide not to provide your email address or phone number in the various contact forms.

    Please be aware that in this case you cannot receive a reply from Parker or a partner.

In accordance with the provisions of the applicable regulations regarding Data protection, namely the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the right to access and correct your Data.

Furthermore, subject to the conditions of the aforementioned regulation for exercising your rights, you have:

  • The right to erasure of your Data,
  • The right to limit processing of your Data,
  • The right to withdraw consent, when it has been asked.

When processing of your Data has occurred based on your consent, you may withdraw that consent at any time. However, you acknowledge that any processing that occurred before your consent was withdrawn remains entirely valid.

You can exercise your rights by sending an email to info@parkerticketing.com.

We are required to reply within one (1) month to all requests regarding the exercising of these rights. This time frame may be extended to two (2) months for complex requests and large request volumes.

8. SMS Policy

Parker uses SMS messages to respond when customers initiate service requests via SMS. This allows us to provide timely answers to customer inquiries using the customer's preferred communication channel. Parker will never send SMS messages without first receiving OPT-IN approval.

We consider the following actions as your OPT-IN for SMS communication:

  • You message us first via SMS,
  • Parker asks for approval to respond using SMS via an email,
  • Parker asks for approval to respond using SMS via a voice call.

We consider the following actions as your OPT-OUT from SMS communication:

  • Your response to any SMS message with STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.
  • You remove your approval for Parker to respond using SMS via an email,
  • You remove your approval for Parker to respond using SMS via a voice call.

Text messaging originator OPT-IN data and consent will not be shared with any third parties.

9. Cookies Policy

Cookies are pieces of information stored by your web browser on behalf of a website and returned to the website on request. This site may use cookies for two purposes: to carry data about your current session at the site from one web page to the next, and to identify you to the site between visits. If you prefer not to receive cookies, you may turn them off in your browser, or may set your browser to ask you before accepting a new cookie. Some pages may not function properly if the cookies are turned off. Unless otherwise notified on the Website, we will not store data, other than for these two purposes, in cookies. Cookies remain on your computer, and, accordingly, we neither store cookies on our computers nor forward them to any external parties. Unless otherwise notified on the Website, we do not use cookies to track your movement among different websites and do not exchange cookies with other entities.